1. What kind of digital products do you offer?
We offer a variety of digital products, including source code for software projects, design templates, plugins, scripts, and other downloadable resources for developers, designers, and creators.
2. Are the products on your website customizable?
Yes, most of our products are fully customizable. You can modify the source code or files to suit your project needs.
3. How do I download the products after purchasing?
Once your payment is confirmed, you will receive a download link via email. You can also access the download link from your account dashboard.
4. Do I need a special software to use the digital products?
This depends on the product. For source code, you may need an IDE (Integrated Development Environment) or code editor like Visual Studio Code, Eclipse, or PyCharm. For design files, you might need software like Adobe Photoshop or Sketch.
5. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and some cryptocurrency options. All transactions are secure and encrypted.
6. Do you offer refunds?
Due to the nature of digital products, we typically do not offer refunds once a product has been downloaded. However, if there’s an issue with the product or a mistake in your order, please contact us, and we will work to resolve it.
7. Can I request a demo or preview before purchasing?
We provide detailed descriptions, screenshots, and sometimes video previews for most products. Some products may also have demo versions available for download.
8. What kind of license do I get with the purchase?
Each product comes with its own licensing terms. Generally, you receive a non-exclusive, royalty-free license to use the product for personal or commercial projects, but redistribution or resale is prohibited.
9. Can I use these products in multiple projects?
In most cases, you can use the product in multiple projects, but it depends on the licensing terms of the specific product. Some products may require a multi-use or extended license for larger applications.
10. Can I share the product files with my team?
You are allowed to share the product within your organization or team, but redistribution outside of your team or organization is prohibited.
11. Do you provide support for the products after purchase?
Yes, we provide basic support for all products. If you encounter issues, feel free to contact our support team. We also offer premium support packages for more complex troubleshooting or customization needs.
12. How can I get help with a product I purchased?
You can contact our support team via email or our website’s support form. Please include your order details and describe the issue you're facing for faster assistance.
13. Can I resell the digital products?
No, reselling, distributing, or sharing the digital products is strictly prohibited under our licensing agreements.
14. Is there an affiliate program available?
Yes, we offer an affiliate program where you can earn a commission by promoting our products. Please check our affiliate page for more details on how to join.